Shipping Policy
Shipping Policy
At Rood Tees, we aim to provide a smooth and efficient shipping experience for our customers. Please review the details of our shipping policy below to understand how we handle your orders.
Order Processing Time
Once your order is placed, it typically takes 2-7 business days to process. This includes printing, quality checks, and packaging. You will receive an email confirmation once your order has been processed and is ready for shipping.
Shipping Times
Shipping times vary depending on your location. Please note that delivery times are estimates and may vary due to unforeseen circumstances, including weather, customs delays, or courier issues.
USA: 3-5 business days
Canada: 5-10 business days
International: 10-20 business days
Shipping Rates
Shipping rates are calculated based on your location and the shipping method chosen at checkout. The final shipping cost will be displayed at checkout before payment is made.
International Shipping
Yes, we ship worldwide! However, please be aware that international orders may be subject to customs fees, duties, or taxes that are levied by your country’s government. These fees are not included in our shipping rates, and Rood Tees is not responsible for any additional charges.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the progress of your package via the shipping carrier’s website.
Shipping Delays
While we strive to ensure timely delivery, Rood Tees is not responsible for delays caused by the shipping carrier or customs. If your package is significantly delayed, please contact us, and we will do our best to assist in tracking down your order.
Lost or Stolen Packages
If your package is marked as delivered but you did not receive it, we recommend checking with neighbors, your local post office, or your building management. Rood Tees is not responsible for packages that are lost or stolen after delivery is confirmed by the carrier.
Incorrect Shipping Information
Please ensure that the shipping address provided is correct. We are not responsible for orders delivered to incorrect addresses due to inaccurate information provided by the customer. If you realize there’s an error in your shipping details, please contact us as soon as possible. We may be able to adjust the address before the order is shipped.
Questions About Shipping
If you have any questions or concerns regarding your shipment, please don’t hesitate to reach out to us at support@roodtees.com. We are happy to assist you!
Thank you for shopping with Rood Tees! We appreciate your business and are committed to providing a seamless shipping experience.